Frequently Asked Questions

It’s totally understandable that you might have some questions to ask the team. See our FAQs for our 1-on-1 Coaching Program, and our Live Daily Workouts on JEFF Together below that.

1-on-1 Coaching Program

  • I’ve tried many weight loss or health programs in the past, why will this work?

    This will work because we support you across three pillars: Your training, your nutrition and your mindset. Your previous failures are likely because one of these elements was not in place previously. 

     

    You will be doing world-class training sessions 4 to 5 days a week, either at home or at gym or running. You will do these training sessions in your own time, whenever it works for you. The programs have been designed by world-class Sports Conditioning Coach Johno Meintjies. They are science-based and will build up, one day at time, to make you stronger and build fitness. 

     

    Our nutrition plan is simple to follow, and enjoyable. It has simple ingredients, with easy portion control perfect for you and delicious meal plans. And yes, we do cater for vegans and vegetarians! 🙂

     

    And they work, because we pair you up with an exceptional JEFF coach who will keep you on track, every single day. They get you in the right mindset and coach you through your behaviour change. They work with you, help you set goals and support you every step of the way.

     

    98% of our clients achieve their results.

  • What equipment do I need?

    Nothing at all. We have a home-based program that you can do at home, with no equipment. If you have access to a gym, and would prefer that, we can support you with that as well. Or if you prefer to run, that is OK too. 

     

    It does help if you have a watch that tracks heart rate and calories, so that you can monitor your effort levels, but this is not essential.

  • I already have a personal trainer that I’d like to continue working with

    Our programs are successful when we work with you holistically, on your training, nutrition and mindset. If you want to get your results, we need to work with you on all three of these pillars. We cannot do this if you’re working with someone on something else. Simply, we’ll be messing with the science behind how this program works. So, if you want to get started, we’re going to have to convince you to stop working with your trainer and commit to your JEFF coach.

  • I love my cycling and pilates, can I still work with you?

    We have three core program types: At-home, At-gym, and running. We don’t specifically cater for cycling, or pilates, or other types of training so unless it is gentle active recovery, you will need to pause this alternative for the time-being. Rest assured, in our programs, you will work as hard as you can, for your ability. 

     

    As a result, we have found that our cycling enthusiasts who have worked with us for a few months, have had incredible results when they have returned to regular cycling training. You will be leaner and in much better shape with stronger core strength. 

  • I am pre- or post- menopausal, am I too old?

    You are never too old to focus on your health. We work with everyone. At your initial assessment with your coach, we ask you a series of questions about your previous injuries. We then give you a plan that is perfect for your abilities. As long as you have no serious injuries, or underlying medical risks, we can work with you.

  • I am pregnant, do you cover this?

    Some of our exceptional coaches are mums, and they get the challenges of this time. You’re worried about both your developing baby’s health, and your own health, and probably spend too much time googling things. We will work with you during this time, in unison with your medical team to keep you exercising to the levels you are comfortable and eating appropriately.  Many of our clients have worked with us up until their 3rd trimester.

  • I have recently had a baby, how will the program work for me?

    New mums need to be careful not to build up training too early. If you are more than 6 weeks postpartum and have received medical clearance from your gynaecologist, we can start you off on a low-impact training program and make sure that we progress carefully according to how you’re feeling. Depending on how many months postpartum you are, your goal may vary from ensuring you can continue to breastfeed, or to start the return to your pre-baby body, or to get help getting into a routine of exercise again. Again, some of our exceptional coaches are mums themselves, and specialize in this.

  • What do I do if I have an injury or get sick?

    We’d like to encourage you to continue working with us during this time. We can keep you on track with your nutrition to support your recovery. You should not do the work-outs unless you are physically able, and have been cleared by your medical expert, but our coaches are there for you as soon as you feel ready to start building up your training again. 

     

    We do not pause your subscription, we keep it simple. You either have a monthly subscription with us or not. However, if you need to stop the subscription, we can at any time. We will simply stop the subscription and then get you started again as soon as you are ready.

  • How does the monthly subscription payment work?

    When you sign up, you set up a monthly subscription of R1,950. The billing is handled by a secure payment gateway. Each month, on the same day of the month as the day that you signed up, this amount is debited from your card. Please note, as JEFF, we do not keep your card details, this is all handled via Payfast and either Visa or Mastercard.

     

    If you’d prefer to pay for 6 months up front via an EFT, we can also arrange this. If so, please submit your details here and our connect team will set this up.

  • How do I stop my monthly subscription?

    Simply email subscriptions@fitnessfaculty.club and we will stop the monthly subscription. Please try to give us 7 days’ notice before your next payment is due to avoid us having to process a refund. 

  • How does the new program differ to the previous set up?

    Our previous programs were fixed length programs that had training progress over 7, 10 and 14 weeks. Our new JEFF 1-on-1 Program is a monthly subscription program. It has exactly the same results to that of the previous program but with all sorts of added features, including an improved nutrition plan and an app to see your training.

  • Can I choose my coach?

    All of our coaches are truly wonderful people and experts in this field. However, you may have preferences to work with someone with specific expertise in post-partum, or nutrition, or strength training. You may also have specific preferences with regards to gender. Chat to our connect team about these preferences and we will do our utmost to assist.

  • What is an assessment and what will I need?

    We do assessments every 4 weeks. These are not scary! They are 20 minute whatsapp video conversations where you and your coach connect and review your results and set goals for the next 4 weeks. In order to prepare for these assessments, you will need to take your measurements, take photographs and submit your weight to your coach. In the case of the running program, this will include a time trial result. Your coach will then be able to track your progress over time and adjust your program accordingly. You just need a measuring tape, and a scale.

  • I have been loving doing the live work-outs on JEFF together. Can I continue?

    As part of your 1-on-1 coaching program, two mornings a week, you will be doing JEFF Together live classes on facebook. It is a wonderful community and great to be a part of. However, the JEFF Together classes are not specifically designed for you, your goals and where you are in your training.

     

    As a result, it is very important that you follow your own program that you will receive from your coach for the rest of the week. These work-outs are not video workouts, you will see them in your app that we will share with you. They are very simple to follow, with images and explanations, and they build up day by day, week by week.

    So, in essence, you get the best of both worlds! You’re part of the community on JEFF Together, but also getting stronger day by day with a plan that is perfect for you. 

  • Where can I provide feedback or log an issue I am having with the Web App?

    Please can you add your feedback or issue to the following form: https://bit.ly/jeff_web_app_support

Live Daily Workouts

  • What is JEFF Together?

    JEFF Together is a community of incredible people that join together for 30-minute live workouts on Facebook. We have multiple workouts a day, with daily workouts at 6am, 7am, 8am, 5:30pm and a Little Legends kiddies workout at 3:00pm on Tuesdays and Thursdays. We run the workouts Monday – Friday, with just one workout on Saturday at 8:00am. 

     

    Join us 15 minutes before for a coffee and chat as we get ready. The workout is 30 minutes long. And the only equipment needed may be simple household items like cans of beans, a chair or a pillow.

     

    They are live-recordings in our homes and often have our kids, or dogs running around. This just adds to the general chaos and we have a good laugh!

    We are constantly evolving this community and what we offer. We promise to be very responsive to what you would like from it.

  • How did JEFF Together come about?

    JEFF Together was started at the end of March 2020 at the start of the coronavirus lockdown in South Africa. Our goal was simply to get people to join us for live workouts in Johno’s home to feel connected and stay fit and healthy.

     

    The positive response from all over the world has been incredible! People are coming together in their thousands to experience the craziness of “real” life and workout with others, while in their homes. We all need this connection during this difficult time.

  • How do I join JEFF Together? Where do I find the live workouts?

    Joining JEFF Together is easy! All you need to do is visit our Facebook page JEFF Together – https://www.facebook.com/groups/jefftogether/. You will find all the live workouts there. 

     

    If you don’t have a Facebook account, we highly recommend you create a very simple one. You don’t have to make it public or to ‘friend’ anyone, but it will allow you to be a part of this incredible community and join in the sessions.

  • Can I find a workout if I have missed it?

    Missed a workout? No problem! Visit our Facebook page https://www.facebook.com/groups/jefftogether/ and head over to the Topic section. You will find all of our past workouts there.

  • What times are the workouts?

    Live workouts take place at 6am, 7am, 8am and 5:30pm Monday to Friday. On Tuesdays and Thursdays, join us for a Little Legends kiddies-focused workout at 3pm. On a Saturday, join us for an 8am workout. Sundays, we rest! 🙂

  • Is JEFF Together free?

    JEFF Together is a community for everyone to join. We have a passion for helping people keep active, and even more so at this time. If you are new to JEFF Together, or just joining every now and then, please do so free of charge. 

     

    However, if you’re a regular attendee at JEFF Together, we encourage you to become a JEFF Together Legend and set up your monthly subscription for R200 per month. For just R200 a month, you will be part of shaping JEFF Together going forward and making it a sustainable service that allows you to keep fit and healthy, at home.

  • How do I pay?

    Follow the sign up link (https://shop.fitnessfaculty.club/) and simply add the monthly subscription to your cart and check out using your credit card. For as long as you’re subscribed to the program, your debit order will go off against your credit card on the same day of the month as your initial payment.

  • How do I stop my monthly subscription?

    Simply email subscriptions@fitnessfaculty.club and we will stop the monthly subscription. Please try to give us 7 days’ notice before your next payment is due to avoid us having to process a refund. 

  • How do I earn Vitality points when doing a JT workout?

    If you have a fitness watch, you need to set your watch to Cardio at the start of the workout and then at the end, sync your watch as you would in a normal workout. If you don’t have a watch, you can attach your phone to your body to track your steps. Importantly, you need to work as hard as you can and get your average heart rate high enough to earn your points!

  • How do I link my fitness device to earn points?

    All the information on how to link your fitness device or smartphone to Vitality can be found on the Discovery website: https://www.discovery.co.za/vitality/gym-devices-fitness

  • Can I earn points with another medical aid eg Momentum

    Unfortunately not. We have partnered with Vitality.

  • If I am already on the 1-on-1 Program, can I still do JEFF Together?

    Yes! Two days a week, we will encourage you to join the JEFF Together sessions. However, JEFF Together is not personalized for you, and does not build up day by day. So for even better results, we encourage you to complete your 1-on-1 training program for the remainder of your weekly training

  • Where can I provide feedback or log an issue I am having with the Web App?

    Please can you add your feedback or issue to the following form: https://bit.ly/jeff_web_app_support