We change lives at JEFF. And it’s also true that JEFF has changed a lot in our 3 year history.

This is an important note about changes we are making to our products and our team as we enter the next chapter of JEFF. The headline news is that:

- JEFF Club is now R200pm;

- JEFF Life members are now JEFF Club members;

- our team is changing;

- we are introducing collaborators; and more.

Continue reading for the full note on these changes. Join us tonight (Tuesday, 15 November) at 7pm in JEFF Together to hear more.

Today we bring you important news.

As the fitness industry continues to evolve post the COVID pandemic, we’re making changes to our products and our team.

Some of this update will be positive for you individually as you get better value and will have some of your favourite instructors back leading fresh challenges. And some of the news is challenging in that we are making changes to our products and we are changing the structure and size of our team.

As part of our next chapter, we are making JEFF simpler and more open. Please read through the details below and see our FAQs for more information.

We are making JEFF Club simpler and only R200. JEFF Life members are now JEFF Club members.

• From next week Monday, the 21st of November, JEFF Club will reduce from R595 pm to only R200 pm (a 66% decrease in the monthly fee). In addition, all JEFF Life customers will automatically become Club customers without any change to your current billing.  
•  
• The JEFF Club product will be simpler:
• ✓ You will continue to get several fresh classes a week from Dom, Joe, Jade, Kathleen, Adrian and others, but there will be less instructors providing fresh workouts and there will be no live classes on Tuesdays and Saturdays.
• ✓ You will continue to have access to all our past 100+ exercise programs, challenges, and nutrition programs.
• ✓ JEFF Club will no longer have Club Coaching. If you need extra support to achieve your health and fitness goals 1-on-1 Daily and Weekly Coaching remain available.
• ✓ The way new programs will be launched will be changing. Details below.
• ✓ All web app features including daily logging, social features, chats, nutrition, self check-ins, and more continue to be available to you.
• ✓ In line with the reduction in price, we will be simplifying rewards. If you are on the 1-on-1, you will continue to receive points for your 5/7 days, however, this will fall away on Club. All customers who refer friends to join JEFF will continue to receive 2,000 points. All other rewards will fall away. Your existing rewards balance will remain.
•  
• Note: There is no impact to 1-on-1 Weekly or Daily Coaching subscriptions.

We are making JEFF more open and working with ‘collaborators’ to bring you fresh programs each month.

Since our earliest days of lockdown, we have brought you inspiring instructors and coaches to help you achieve your fitness goals through live workouts, video-based programs, nutrition plans and challenges.

While we will continue to provide fresh workouts each week, we will no longer be offering new programs as part of your Club subscription. We will, instead, be partnering with a range of independent ‘collaborators’ (many of whom you already know and love) where they will be bringing you fresh new programs, challenges and fitness-related content each month as part of their own independent offerings. These collaborator programs will be paid-for programs much like we used to run challenges in the past. They will be additional to your R200 pm Club or 1-on-1 Coaching membership and importantly, you will not be able to use rewards points to pay for the programs as it is their independent program.

You can expect to hear about exciting new programs from our collaborators including Seri, Greg, Amy and Ed, as well as independent initiatives from Johno and Juls.

• ✓ Watch out for Johno and Juls’ new “Daily J” initiative as well as their January Challenge coming soon;
• ✓ Look out for Seri’s December Festive program and new January program, all available for purchase right here in the JEFF Web App;
• ✓ Stay tuned for programs in the new year from Greg, Amy and Ed; and
• ✓ Keep an eye out for other collaborators launching soon.
•  

You will hear more from everyone above through their social media channels, and we will keep you updated on their new programs, challenges and initiatives each month. Join us tonight at 7pm in JEFF Together to hear more about all of the above collaborator programs.

As part of this next chapter of JEFF we are making some changes to our team. 

Implicit in the changes described above is a change to our core team. We are sadly saying farewell to some exceptional team members across our business and working closely with them to help with their career transitions. In terms of the more public personalities you know - Dom, Joe, Jade, Adrian and Kathleen will continue to provide you with fresh new workouts and content each week, and remain part of our core team, while other instructors will be working with us as collaborators.

Importantly, Johno and Juls will be working independently from JEFF. They remain co-founders and shareholders and we wish them all the best in their next steps. Greg, Amy and Ed will be working independently as collaborators to offer their own fresh new programs each month. And Seri is back as a collaborator with exciting new programs launching soon.

In summary, our new JEFF Club product for R200 pm now includes

- Access to all 100+ exercise, nutrition & education programs

- Several fresh classes a week from Dom, Joe, Jade, Adrian, Kathleen & others

- Access to fresh collaborator programs each month for an additional fee

- Calorie adjusted nutrition plans, menus & recipes to reach your goals

- All Web App features including daily logging, social features, chats, self check-ins, rewards & habit tracker

If you have any questions on these changes or the collaborator programs that will be launching, you can find a full FAQ below and you can join us for a live session in JEFF Together at 7pm tonight on “The next Chapter of JEFF” including Dom, Johno, Seri, Greg and Ed. You are also welcome to reply to the email you received and we will respond to your questions.

We are looking forward to serving you in this next chapter.

Sam, Didi, Hagen and the JEFF Team

FAQ

This FAQ document gives answers to common questions about the changes taking place at JEFF during November, 2022.

General

COLLABORATORS

REWARDS POINTS